Privacy Policy

Information We Collect

At JF Computer Professionals & Consultants, we collect only the necessary information to deliver top-tier hosting and IT solutions. This includes:

• Personal Information: Full name, email address, phone number, billing address, and tax details (when required).
• Account & Service Data: Username, encrypted password, hosting packages, domain names, server preferences.
• Usage & Technical Data: IP addresses, browser type, device identifiers, access times, and pages visited within our client area.
• Payment Details: All payment transactions are encrypted and processed by PCI-compliant gateways; we never store full card numbers.

How We Use Your Information

Your data helps us deliver, maintain, and improve our services. Usage includes:

• Providing and managing web hosting, domains, and IT consultancy.
• Processing payments, invoices, and preventing fraudulent transactions.
• Sending service notifications, security alerts, and important updates.
• Enhancing platform performance, uptime monitoring, and customer support.
• Complying with legal and regulatory obligations (data retention, fraud prevention).

Data Sharing & Disclosure

We never sell your personal data. Limited sharing occurs only under strict conditions:

• Trusted Partners: Data center providers, CDN services, and payment processors under confidentiality agreements.
• Legal Compliance: When required by law, court order, or to protect the rights and safety of JF Computer Professionals or its clients.
• Business Transition: In the event of a merger, acquisition, or asset sale, data will be transferred under the same privacy commitments.

Data Security & Protection

We apply industry-leading security measures to safeguard your information:

• 256-bit SSL/TLS encryption for all data transmissions.
• Next-generation firewalls & real-time intrusion detection.
• Daily automated backups with off-site replication.
• Strict access controls and 24/7 server monitoring.

Cookies & Tracking Technologies

We use essential and functional cookies to improve your experience, remember preferences, and analyze site performance. You can manage cookie preferences via your browser settings; however, disabling essential cookies may affect core functionalities like login and billing.

Your Privacy Rights

As a client, you maintain full control over your personal data. You have the right to:

• Request access to your personal information we hold.
• Correct inaccurate or outdated data.
• Request deletion of your account data (subject to legal retention periods).
• Opt out of non-essential marketing communications.
• Export your data in a commonly used, machine-readable format.

To exercise these rights, contact our Data Protection Officer at privacy@jfcpc.com.

Children's Privacy

Our services are intended for business use and individuals aged 18 years or older. We do not knowingly collect personal information from minors under 13. If you become aware that a child has provided us with personal data, please contact us immediately so we can take appropriate action.

Contact Our Privacy Team

If you have any questions, concerns, or data requests, please reach out:

info@jfcpc.com
+256 706 282 408
Kampala, Uganda / Global Support